Privacy Policy

1. Who We Are

Safeoly is the safety-footwear brand of Simsnug World Trade, a Malaysia-based supplier of industrial safety footwear and PPE. This notice explains how we collect, use, store and protect your personal data when you use this website, contact us, or purchase from us.

2. Personal Data We Collect

We may collect the following personal data, which you provide directly to us:

• Name and company name
• Email address
• Phone / WhatsApp number
• Delivery address and order details
• The contents of your enquiries and correspondence with us (including via the contact form, email and WhatsApp)

3. How We Use Your Data

• To respond to enquiries and prepare quotations
• To process, deliver and support your orders (including exchanges and warranty claims)
• To maintain business records required by law
• With your consent only: to send you product updates, promotions and other marketing messages by email, WhatsApp or SMS

4. Marketing Consent & Unsubscribing

We only send marketing messages if you have opted in — for example by ticking the consent box on our contact form. You may withdraw your consent at any time, free of charge, by:

• Replying “unsubscribe” to any marketing email or message, or
• Contacting us at simi@safeoly.com or +60 19-266 1368

Withdrawing marketing consent does not affect messages we need to send you about an order you have placed.

5. Disclosure of Your Data

We do not sell your personal data. We only share it with service providers who help us operate — such as courier companies (to deliver your order) and email / messaging platforms (to send communications you have consented to) — and where required by Malaysian law or regulatory authorities.

6. Data Security & Retention

We take reasonable technical and organisational measures to protect your personal data against loss, misuse and unauthorised access, and we retain it only for as long as needed for the purposes above or as required by law.

7. Your Rights

Under the PDPA you have the right to access and correct your personal data, and to withdraw consent to its processing for marketing. To exercise these rights, contact us at simi@safeoly.com.

8. Changes to This Notice

We may update this notice from time to time. The latest version will always be published on this page with the date of the last update.

Questions? Contact us.